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Frequently asked questions

  • First obtain a Facebook Business Verification and allow WhatsApp to validate your WhatsApp Business API account with a Green Tick Badge. Visit Meta Business Help Center for more details.

  • The first WhatsApp Business API account is free after you choose any paid plan . If you want to add more account , then need to pay for extra WhatsApp Business API accounts.

  • No, you don't need pay for that . Feel free to connect your Facebook page, IG account and experience ChatBooster now.

  • Absolutely. Our team of expert consultants will guide your team throughout the onboarding process. Feel free to contact us for any inquiries.

  • We accept all major credit cards through our accredited payment gateway partner, Stripe. We also provide alternative payment methods for various selected plans. Contact our sales team for more details.

  • ChatBooster is a verified Meta Tech Provider, officially recognized by Meta for onboarding businesses to the WhatsApp Business Platform and providing comprehensive WhatsApp messaging services.

  • Your plans with ChatBooster can be cancelled at any time, however all paid fees are non-refundable. You can cancel it on the page yourself or schedule a meeting with our Customer Service team to arrange for the cancellation process.

  • Yes. Under Meta’s conversation-based pricing model, fees are charged per 24-hour conversation window and vary by conversation category. For full details, please refer to Meta’s official documentation: https://business.whatsapp.com/products/platform-pricing

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