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eCommerce

WhatsApp eCommerce Solution for Sales and Support

ChatBooster runs on the WhatsApp Business API to boost sales, streamline support, and maximize customer lifetime value — turning every chat into a measurable touchpoint across the buying journey.

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Connect Customers and Drive Sales Effortlessly

Reach shoppers on the channel they already use daily — ChatBooster connects every campaign, coupon, and conversation through the WhatsApp Business API.

Up to 2X

Increase Quality Leads by

Up to 20%*

Increase Conversion Rate by

Up to 33%

Increase Retention Rate by

*Based on aggregate ChatBooster customer reports. Individual results vary.

 What Is a WhatsApp eCommerce Solution?

A WhatsApp eCommerce solution is a conversational commerce stack — built on the WhatsApp Business API — that lets online stores acquire customers, send promotional broadcasts, distribute coupons, and resolve support tickets inside a single chat thread. It replaces fragmented email, SMS, and live-chat tools with one channel customers already check daily.

 

ChatBooster runs on the WhatsApp Business API and adds the campaign, automation, and analytics layer eCommerce teams need. Connect Click-to-WhatsApp Ads, build automated re-engagement journeys with the flow builder, and feed purchase events back to Meta through the Conversion API — all without leaving the WhatsApp conversation.

Integrated WhatsApp Tools to Boost eCommerce Sales

Reach shoppers on the channel they already use daily — ChatBooster connects every campaign, coupon, and conversation through the WhatsApp Business API.

Engage Customers Through Broadcast Messages

Leverage broadcast messages to connect with users interested in your brand. Share the latest promotions and product updates to maintain engagement and drive purchases.

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Provide Unique Coupons to Customers

Design and distribute coupons with customizable settings to encourage conversions. Track performance across channels to maximize sales and customer happiness with unique coupon codes and detailed analytics.

Expand Customer Base

Utilize social media campaigns, URLs, and QR codes to attract new customers. ChatBooster bridges the gap between you and potential customers, offering multiple solutions to grow your audience.

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24/7 Automated Customer Support

Ensure round-the-clock support and allow customers to get help anytime. Enhance satisfaction and loyalty by being consistently available for assistance.

Data Analytics and Insights

Gain insights into customer behavior and campaign performance from analytics data to refine your strategy and improve user experience.

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WhatsApp eCommerce Solution FAQ

  • ChatBooster lifts conversion by moving promotions into WhatsApp, where customers reply in real time instead of ignoring inboxes. Broadcast messages reach users who already opted in, coupons carry unique codes with per-channel tracking, and 24/7 availability removes the response-time gap.

  • Yes — provided every recipient has opted in and every campaign template is pre-approved by Meta. ChatBooster handles broadcast delivery and coupon distribution inside the WhatsApp Business API.

  • ChatBooster connects eCommerce stores to WhatsApp through Click-to-WhatsApp Ads for paid acquisition and the Meta Conversion API for server-side event reporting.

  • An online store at scale needs the WhatsApp Business API. The free WhatsApp Business app is built for single-operator use and lacks broadcast-at-scale, template campaigns, automation, multi-agent inbox, and Meta Ads integration.

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Book a Demo

Fill out the form and we'll get in touch with you shortly.

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1-on-1 consultation

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Tailor-made solutions

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