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1. The Death of the Single-Purpose Chatbot Every Sales Leader  and Business Owner  has experienced it: the moment a simple AI chatbot  hits a wall. A customer asks a complex question—maybe it involves pricing, inventory, and a return policy all at once—and the bot defaults to a frustrating, costly human handoff. That confusing delay costs you money and damages the customer experience. The problem is fundamental: Standard AI chatbots are linear  and brittle . They can't adapt